Note Audit & Compliance every chart audited. Before it costs you.
Soulside audits 100% of charts in real time, flagging gaps against your payor rules, clinical standards, and regulatory requirements before claims go out.
The Problem
Manual audits catch problems after it's too late.
Most programs audit retrospectively — reviewing charts weeks after the fact. By then, claims have already gone out. Revenue is already at risk. Soulside audits continuously.
Without Soulside
Documentation completed — no compliance check performed
Claims go out with incomplete or misaligned documentation
Compliance team discovers deficiency post-claim
Revenue at risk — appeals, clawbacks, write-offs
With Soulside Chart Audit
Documentation completed — Soulside audits in near real time
Deficiency flagged immediately with clear resolution instructions
Clinician corrects the record before the claim goes out
Clean claim submitted — aligned to payor requirements
Revenue protected. Audit risk eliminated.
Product Features
Continuous compliance. Not periodic reviews.
100% of charts reviewed automatically against your specific payor and state requirements — with clear resolution steps before anything goes wrong.
Near real-time auditing
100% of charts reviewed as documentation is completed — not in batches, not on a schedule
Payor-specific rules
Audit criteria built around your specific payors, state requirements, and authorization standards — not generic checklists
Clear resolution instructions
Every flag comes with what's wrong and exactly what needs to change — so clinicians act immediately.
.png)
Organization-wide dashboard
Real-time compliance status across all providers, programs, and payers — in one place, at all times
.png)
Clinician quality coaching
Documentation quality tracked at the individual clinician level — so issues get addressed at the source.
.png)
Focus on high-risk charts
Compliance teams spend time on flagged, high-risk charts — not routine manual review of everything.
Revenue Protection
Chart audit isn't just compliance. It's revenue.
Documentation deficiencies don't just create audit exposure — they create denial risk, authorization gaps, and clawback liability. Soulside catches these before any of that happens.
High risk
Clawback exposure
Paid claims with documentation that won't survive a retroactive payor audit.
High risk
Documentation completed
Soulside Audit Engine
Clean claim submitted
Warning
Payor-specific fields
Missing payor-specific fields — often hidden without real-time insights.
Warning
Episode-level continuity
Inconsistencies across care episode that create medical necessity vulnerabilities.
Jennifer Summers
Head of RCM/UR
Ria Health
“This is incredibly powerful. We have a complex clinical model, and this is the first solution that actually works for us.”
Who Benefits
Built for the whole team not just compliance.
Compliance Officer
Always audit-ready
Organization-wide compliance status at a glance. No last-minute scrambles before payor audits or accreditation reviews.
RCM / Utilization Review
Cleaner claims, fewer denials
Documentation deficiencies caught before submission. Fewer denials, faster reimbursement, stronger authorization support.
Clinical Director
Clinician coaching built in
Quality tracking at the individual level surfaces patterns. Address documentation issues before they become systemic.
Upload one of your templates. We'll run it through our system and show you exactly what automated documentation looks like for your program.
.svg)